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Objectives
- To conduct effective performance conversation and appraisal process
- To implement day to day management practices to enhance staff performance
- To deal with problematic staff tactfully
Contents
- Basic concepts on performance management
- The techniques of developing a correct mindset on “win-win” in the performance management and appraisal
- The key elements in performance conversation
- Day to day management practices in performance management
- Different tactics when handling difficult cases
Course Details
Course Code: 20B-10
Date: 10 December 2020 (Thursday)
Time: 0930 – 1700 (6 hours)
Venue: Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants: NGO Managerial & Supervisory Staff (with people management role)
Class size: 30
Language: Cantonese (supplemented with English)
Fees: $1,140,
$1,060 (Fees for HKCSS Agency Member Staff Only),
Early Bird Fee: $920 (Payment received on/before 19 November 2020 for HKCSS Agency Member Staff Only)
*In response to the novel coronavirus, in order to avoid delays in application, please use member portal (institute.hkcss.org.hk/login/) for registration if possible. If you would like to apply by post, please send the completed application form to HKCSS Institute by email ([email protected]k) in advance. Thank you!
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【新晉升主管的領導基礎 – 提高個人效能】
導師Hillman講解如何提高個人效能，例如EQ就是其中一個要留意的地方。作為主管，首先要明白自己的情緒。
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