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Digital Marketing for NGOs Series: 
Facebook and Instagram Master Class

社福機構數碼宣傳企劃系列:
Facebook及Instagram管理工作坊

Introduction

This series is designed for NGO practitioners to enhance their knowledge and skills in digital and social media marketing to cope with the rising challenges and changing dynamics of the social environment.

Objectives

  • To demonstrate the best practices and latest updates on the use of Facebook tools and resources for NGOs to reach out more effectively to their target groups for various good causes
  • To maximize the influence of NGOs and create positive impact in the communities

Certificate

  • Participants who have attained 80% attendance of the Master Class will be awarded a certificate of completion issued jointly by Facebook and HKCSS Institute; e.g. attended 4 out of 5 sessions and upon successful completion of 80% of the training hours required in each session
  • Applicants enrolled in all the sessions of the Master Class will have higher priority to be accepted
  • Attendance certificates for individual sessions will NOT be issued to participants

Course Structure

Session 1:
Introduction: How to leverage Facebook and Instagram for your digital campaigning?

  • Basic Introduction to Facebook’s family of Apps
  • How News Feed works
  • Best practices on content creation
  • Mobile trends
  • Security & Safety

Course Code: 20A-C06 
Date: 29 July (Wed)
Time: 1530-1700 (1.5 hrs)
Trainers:

  • Ms Aurora Li
  • Mr Charles Chow
  • Ms Maggie Tam

Session 2:
Driving Engagement with Facebook Tools

  • Insights and tools
  • Facebook Live
  • Facebook Messengers
  • Facebook Groups
  • Community Standards
  • Ads

Course Code: 20A-C07
Date: 12 August (Wed)
Time: 1530-1700 (1.5 hrs)
Trainers:

  • Ms Aurora Li
  • Mr Charles Chow
  • Ms Maggie Tam

 

Session 3:
Instagram

  • Techniques
  • Tools and Resources
  • Stories
  • Use of Stickers & Filters
  • Insights
  • Ads

Course Code: 20A-C08
Date: 26 August (Wed)
Time: 1530-1700 (1.5 hrs)
Trainers:

  • Ms Aurora Li
  • Mr Charles Chow

     

Session 4:
Introduction to Ads – Scale Your Advertising Efforts with
Ads Manager

  • Difference between organic content & ads
  • Ads manager and boosting
  • How to get started with advertising, examples from NGO partners
  • Deep dive into ads manager
  • Advanced targeting via location, demographic and interest
  • Measurement
  • Creative considerations for ads
  • Ads policy overview
  • Ads transparency on social issues

Course Code: 20A-C09
Date: 9 September (Wed)
Time: 1530-1700 (1.5 hrs)
Trainer:

  • Ms Aurora Li

     

Session 5:
Thematic Case Studies*

  • Mental Health
  • Blood Donation
  • COVID-19
  • Online Bullying and Suicide Prevention
  • Support to Minority Groups
  • Women Empowerment

Course Code: 20A-C10
Date: 24 September (Thur)
Time: 1530-1700 (1.5 hrs)
Trainers:

  • Ms Aurora Li
  • Mr Charles Chow
  • Ms Maggie Tam
     

Course Details

Course Codes: 20A-C06, 07, 08, 09 & 10
Dates and Time: Please refer to individual sessions for details
Format: 

 

Online platform through BlueJeans*
*BlueJeans is a cloud-based video conferencing service platform. (www.bluejeans.com/)
Target Participants:
 

Two applicants from one NGO, one from management level and one who has hands-on experience in managing social media channel(s) for the organization

Class size: 50 per session
Language: Cantonese (supplemented with English)
Fee: [Free of charge]
Enrollment:

 

– Please register on or before 15 July 2020 (Wednesday).
– HKCSS Institute will issue an email notification to confirm your application. Please contact us if you have not received any confirmation by 22 July 2020 (Wednesday).

Remarks:

 

– The Master Class is not offered on a first-come, first-served basis.
– Application screening by Facebook and HKCSS Institute may apply.
Participants with relevant promotional experience using Facebook or Instagram for projects with these themes will have higher priority to be accepted for session 5.

  Online Application  

(Application via HKCSSI Member Portal, E-mail and Fax will not be accepted)

 

Trainers


 

Ms Aurora Li 李鶴女士
Partner Manager (Hong Kong & Taiwan)
Facebook

 

Aurora is a Partner Manger at Facebook, looking after Government, Politics and Advocacy sector. She’s dedicated on providing partners around the world education and guidance on how to connect with their people through Facebook marketing solutions.

Aurora has spent more than a decade in digital marketing field, including Google, Ogilvy and Baidu, among others. She has led key projects for global brands on their cross-culture communications and integrated marketing.

 

 

 

 

 

Mr Charles Chow 周子烈先生
Political and Government Outreach Manager (Hong Kong & Taiwan)
Facebook

Charles is Outreach Manager for Government, Politics and NGO sector. He focuses on delivering workshops on best practices on organic contents, tools and resources of Facebook apps.

He is a communications and public affairs professional with 14+ years PR, public affairs and communication experience and worked in the Government, technology, real estate and media industry. Worked as an Information Officer in Hong Kong Government and posted to a few bureaux and departments such as Security Bureau, Development Bureau and Digital Media Team in Information Services Department.

He is also actively involved in community services and is the founder of Asia Pacific Youth Development Foundation in promoting youth collaboration and empowering the future leaders.

 

 

 

 

Ms Maggie Tam 譚雋蘭女士
Public Policy Manager (Hong Kong)
Facebook

Maggie is the Public Policy Manager for Hong Kong at Facebook. In this role, Maggie provides strategic policy advice to key business and policy team partners and communicates Facebook’s policies and business priorities to the government, policymakers, academics, NGOs and private sector organizations. Maggie also focuses on civil society partnerships and collaborations addressing a wide range of social issues.

Prior to joining Facebook, Maggie held various roles of public affairs and communications in conglomerates such as Swire Properties and New World Development. She started her career as a local news reporter at South China Morning Post.

 

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