Hong Kong Council of Social Service – Support for Tai Po Fire Incident

A major fire occurred at Wang Fuk Court in Tai Po, resulting in severe casualties and significant impact on the community with all sectors of society fully engaged in rescue efforts. The Hong Kong Council of Social Service (HKCSS) expresses profound sorrow over the loss of lives and injuries caused by this tragic event and extends our deepest condolences to the affected families. We are committed to doing everything within our capacity to assist residents in overcoming this difficult time.

HKCSS has activated our emergency support mechanism, mobilizing resources and expertise from the social service sector and other partners to provide comprehensive assistance to affected individuals and families. Our efforts focus on three key areas:

1. Immediate Coordination and Frontline Support
   Engaging with frontline units to deliver timely and practical assistance.
2. Mobilization of Charitable and Corporate Resources
   Coordinating emergency relief measures and medium to long-term recovery programmes through charitable funds and corporate contributions.
3. Information Integration and Public Communication
   Consolidating and disseminating essential information to ensure accessibility for those in need.

社聯現正動員機構共同建立「大埔火災資源配對平台」，目的是推動資源整合與有效分配 ，填補服務空隙及呈現現有社會服務資源，以支援大埔火災後中長期復原。如果你係註冊社工／專業職系同工，可以登入 eRenteBuy 平台填寫「需求表」，持續更新為受影響家庭可提供的服務，或填寫「供應表」，以告訴我們你的需要。請注意：現階段所有由機構提供的服務均須免費 。本會正籌備相關資助計劃，供機構申請以支持較長期的服務及人手安排。我們亦正開發專屬平台，整合供應鏈及物流配對，並延伸至各專業領域與商業伙伴，有消息會再通知各位。

關於平台的查詢請聯絡 Tom Chan (2876 2456)，技術支援請聯絡 Kelsy Lau ([email protected] ; 3992 1728）。

• 「資源及物資需求配對平台」網站：https://www.erentebuy.org.hk/tai-po-support-campaign

• 簡介短片：https://drive.google.com/file/d/1cWwXlFw-Qt20Lg55aBnfb4pSx6jxtdMa/view

• 供應及需求支援表格：
  https://forms.office.com/pages/responsepage.aspx?id=QD-x87UfpE6JRfj-7vL8JkWnAV0cP5dAlOznTIF67whUMEFYSjJVOTBCRlBOS1BWOEgwQTNWVlFBVy4u&route=shorturl

We are continuously updating a comprehensive list of over 300 support services, including:

• Government hotlines
• Temporary accommodation
• Emotional and psychological support
• Emergency housing
• Child care services
• Financial assistance
• Bereavement support
• Community resources

These services aim to help affected individuals seek assistance promptly and encourage broad participation from all sectors of society.

• Access the full list of support services here: https://docs.google.com/spreadsheets/d/1LabN14lH0oHaWhIYIKi-Y4BHriwkRUV_2qD-6nswuuI/edit?usp=sharing
• Access & download the full list of support services offline version here: Last update at 1500 pm on 9 April, 2026

• If you wish to provide or update information in the “HKCSS – Social Welfare Sector Support Database for Tai Po Fire,” please email: [email protected]

To help social welfare sector colleagues quickly search approximately 300 types of support and service information in the “HKCSS – Social Welfare Sector Support Database for Tai Po Fire” and provide timely assistance to affected residents, HKCSS has launched an AI Companion (Version 1.0). The information and language resources are organized by HKCSS, with technical supported by Tencent Foundation “Tech for Good Digital Toolbox 1.0”.

Web: https://tanlive.com/zh/ai/hkcss

WhatsApp: https://wa.me/85269746719

WeChat: https://work.weixin.qq.com/kfid/kfc89552f2b93e25397

Important Notes:

• The “AI Companion” is designed to provide quick information searches. However, the information is not updated in real time, and its accuracy and completeness may be limited. It is for reference only. If in doubt, please verify with relevant government departments, organizations, companies, or official channels.
• If you have any comments or feedback on the “AI Companion”, please email [email protected].

Fairwood Catering Voucher Registration (Phase 2) 

30 June, 2026 — To foster the spirit of mutual aid and continuing support for the affected households of Wang Fuk Court in Tai Po, Fairwood has donated catering vouchers worth a total of HK$2 million through the HKCSS “Caring Company Scheme” – Support Fund for Tai Po Wang Fuk Court. A total of 40,000 sets of vouchers (each valued at HK$50) will be distributed in phases over a year. To concentrate resources on assisting affected households, the first phase of 10,000 sets was successfully distributed in January 2026 to participating transitional housings and partnerorganisations within the Tai Po district.

The second phase is now launching to distribute a further 10,000 vouchers (valued at HK$50 each). Affected households are invited to register via our online form from now until 6:00 pm on 13 July 2026. Eligible households may receive 5 catering vouchers (totaling HK$250) in this phase. Registrations will not be accepted after the application deadline. (Online Form: https://forms.gle/qjPwac1WvKejprB3A)

Target Beneficiaries

Tai Po Wang Fuk Court affected households (Only ONE registration is required per household)

Collection Methods

1. If the applicant currently resides in any of the transitional housing units listed below, the vouchers will be distributed directly by the respective transitional housing operators or collaborating organisations upon successful verification of registration.
   Blossom Residence, Chun Seen Mei Chuen, Eminence Tower, Everest Residence, Good House, James’ Concourse, Kai Fook Kui, Kong Ha Wai Village, Kwun Tong Garden Estate, Living with Joy and Sharing with Fun, LMC Hub · Yip Shing, Ming Wah Dai Ha, Runway 1331, Sheung Yue River, Shun Ting Terraced Home, Sing Ping Village, Tenacity Residence, THE STEP, Trackside Villas, Tsat Sing Kong, Yan Oi House, Yap Ting Terraced Home, Yue Ying Lau

2. If the applicant does not reside in the aforementioned transitional housing units, they may choose a collection point within the Tai Po district. A confirmation notification with collection details will be sent upon successful verification of

Important Dates

Registration Deadline: 13 July 2026 at 6:00 pm

Confirmation Emails: Late July 2026

Collection Period: Late July to August 2026 (Subject to the schedule designated by the collaborating organisations in the confirmation email)

For any inquiries, please email [email protected] or WhatsApp 2864 2976 (text message only).

2 June 2026 – As the emergency relief phase transitions into sustained recovery, this third progress report marks the Support Fund’s strategic pivot from immediate crisis intervention to an expanded service scope. This broader mandate encompasses not only care services such as relocation assistance, mental health support, and grief counseling, but also long-term community rehabilitation and proactive disaster prevention.

Financial Update & Mobilisation

Following the closure of public fund collection on 13 February 2026, the Fund’s capital base remains unchanged at HK$25,975,646.78 with no interim project allocations made over the past two months. This pooling of remaining balance of HK$19,019,786.78 ensures a robust allocation for the Open Call for Proposals, which will form the comprehensive 4th Batch of funding disbursements.

As pledged, HKCSS has absorbed all administrative and credit card fees, ensuring 100% of donations are dedicated to the affected community.

Open Call for Proposals

The Support Fund launched an Open Call for Proposals from 19 March to 17 April 2026, expanding its service scope to focus on long-term care, social network rebuilding, and disaster prevention. The sector response reflects a critical demand for support, yielding 62 proposals from 61 eligible NGOs and Social Enterprises, with total funding requests reaching HK$96,777,234.20.

Submissions are currently undergoing a thorough internal review. Applications will be prioritised based on content relevancy, verified service needs, target audience vulnerability, and organisational capacity. The notification of results is targeted for late June to mid-July 2026.

Progress of Batch 1, 2 & 3 Projects

The execution progress of the first three batches (involving 12 partner organisations) is as follows:

Cumulative Reach: Support has been provided to 1,063 households and 1,376 individuals.

Service Delivery: A total of 6,741 professional service hours have been recorded.

Demographic Breakdown: Approximately 37.2% of beneficiaries were elderly, 19.8% were children and youth, and 2.5% were domestic helpers.

We remain deeply grateful for our donors’ vital support in this community’s recovery. The next progress update will be issued in early August 2026.

Total Population: 4,643

Households: 1,829

Median Age: 56.6 years

Percentage of Retirees: 33.6%

Median Monthly Household Income: $20,490

(Source: 2021 Census)

Download data charts (Chinese only)