Hong Kong Council of Social Service – Support for Tai Po Fire Incident
A major fire occurred at Wang Fuk Court in Tai Po, resulting in severe casualties and significant impact on the community with all sectors of society fully engaged in rescue efforts. The Hong Kong Council of Social Service (HKCSS) expresses profound sorrow over the loss of lives and injuries caused by this tragic event and extends our deepest condolences to the affected families. We are committed to doing everything within our capacity to assist residents in overcoming this difficult time.
HKCSS has activated our emergency support mechanism, mobilizing resources and expertise from the social service sector and other partners to provide comprehensive assistance to affected individuals and families. Our efforts focus on three key areas:
- Immediate Coordination and Frontline Support
Engaging with frontline units to deliver timely and practical assistance. - Mobilization of Charitable and Corporate Resources
Coordinating emergency relief measures and medium to long-term recovery programmes through charitable funds and corporate contributions. - Information Integration and Public Communication
Consolidating and disseminating essential information to ensure accessibility for those in need.
社聯 – 社福界支援大埔火災復原及重建資源及物資配對平台
社聯現正動員機構共同建立「大埔火災資源配對平台」，目的是推動資源整合與有效分配 ，填補服務空隙及呈現現有社會服務資源，以支援大埔火災後中長期復原。如果你係註冊社工／專業職系同工，可以登入 eRenteBuy 平台填寫「需求表」，持續更新為受影響家庭可提供的服務，或填寫「供應表」，以告訴我們你的需要。請注意：現階段所有由機構提供的服務均須免費 。本會正籌備相關資助計劃，供機構申請以支持較長期的服務及人手安排。我們亦正開發專屬平台，整合供應鏈及物流配對，並延伸至各專業領域與商業伙伴，有消息會再通知各位。
關於平台的查詢請聯絡 Tom Chan (2876 2456)，技術支援請聯絡 Kelsy Lau ([email protected] ; 3992 1728）。
- 「資源及物資需求配對平台」網站：https://www.erentebuy.org.hk/tai-po-support-campaign
“HKCSS – Social Welfare Sector Support Database for Tai Po Fire” (Continuously Updated)
We are continuously updating a comprehensive list of over 300 support services, including:
- Government hotlines
- Temporary accommodation
- Emotional and psychological support
- Emergency housing
- Child care services
- Financial assistance
- Bereavement support
- Community resources
These services aim to help affected individuals seek assistance promptly and encourage broad participation from all sectors of society.
- Access the full list of support services here: https://docs.google.com/spreadsheets/d/1LabN14lH0oHaWhIYIKi-Y4BHriwkRUV_2qD-6nswuuI/edit?usp=sharing
- Access & download the full list of support services offline version here:
Last update at 1100 am on 24 February, 2026
- If you wish to provide or update information in the “HKCSS – Social Welfare Sector Support Database for Tai Po Fire,” please email: [email protected]
“HKCSS – Tai Po Fire Recovery AI Companion”
To help social welfare sector colleagues quickly search approximately 300 types of support and service information in the “HKCSS – Social Welfare Sector Support Database for Tai Po Fire” and provide timely assistance to affected residents, HKCSS has launched an AI Companion (Version 1.0). The information and language resources are organized by HKCSS, with technical supported by Tencent Foundation “Tech for Good Digital Toolbox 1.0”.
Web: https://tanlive.com/zh/ai/hkcss
WhatsApp: https://wa.me/85269746719
WeChat: https://work.weixin.qq.com/kfid/kfc89552f2b93e25397
Important Notes:
- The “AI Companion” is designed to provide quick information searches. However, the information is not updated in real time, and its accuracy and completeness may be limited. It is for reference only. If in doubt, please verify with relevant government departments, organizations, companies, or official channels.
- If you have any comments or feedback on the “AI Companion”, please email [email protected].
HKCSS Caring Company Scheme – Support Fund for Tai Po Wang Fuk Court
- Click here to donate (Donation platform closed at 11:59 PM on December 31, 2025) : https://cf.ccnomination.net/p/ca9v23wqo8z7mdn1p3r196kl5eg4py1r
- The Hong Kong Council of Social Service (HKCSS) has immediately established the “Caring Company Scheme – Support Fund for Tai Po Wang Fuk Court”, accepting donations from corporations and organisations to provide the most urgent relief to the affected families.
- The funds raised will focus on supporting NGOs to carry out continuous post-disaster recovery work in the community, including assisting affected residents with re-housing, providing mental health support, offering care services for the chronically ill/elderly/children, and providing support for ethnic minority individuals.
- We sincerely thank our corporate and organisation partners for their generosity in igniting hope for affected families and helping rebuild warm, caring communities. Every contribution will be transformed into tangible support, helping affected families rebuild a safe and warm home.
- We are working closely with our NGO partners for service details and will release more information in due course.
Population Data for Wang Fuk Court, Tai Po
Total Population: 4,643
Households: 1,829
Median Age: 56.6 years
Percentage of Retirees: 33.6%
Median Monthly Household Income: $20,490
(Source: 2021 Census)
Download data charts (Chinese only)