Hong Kong Red Cross

Address：Hong Kong Red Cross Headquarters, 19 Hoi Ting Road, West Kowloon, Kowloon

E-mail :  [email protected]

Website： http://www.redcross.org.hk

Training Executive (Training Centre)

Job purpose:

Training Executive (Training Centre) is responsible for providing customer service and performing administrative support for the training courses organized by Training Centre of Hong Kong Red Cross. S/he will work closely with the Assistant Manager (Training Centre) to support the training courses.

Key Responsibilities:

• Coordinate and execute first aid and health training programmes to promote public awareness and enhance knowledge and skills.
• Establish and maintain effective communication and partnerships with corporate clients and internal stakeholders to ensure smooth collaboration and training delivery.
• Handle administrative tasks related to corporate clients including inquiries via phone and email, applications, agreements, enrollments, invoices, payments, and course logistics.
• Assist in the execution of funding projects and achieving project goals.
• Provide support for activities, events, and projects organized by the Agency and/or Service Unit.
• Perform any other ad-hoc duties as assigned by supervisors.

Requirements:

• ​5 subjects passed in HKCEE/HKDSE (including English and Chinese) or equivalent; or
• University Degree holder in any discipline
• Solid work experience with customer service experience is an advantage
• Excellent customer service attitude, communication skills and professional telephone manner
• Good command in both written and spoken English and Chinese (including Putonghua)
• Proficient in PC knowledge (including Microsoft Office). Knowledge of design and audio-visual computer software is an advantage
• 5 working days in a week, if deems necessary, work on Saturday is required

Fringe Benefits:

Fringe benefits including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Contract Period: 1 year

Interested candidates are invited to submit an online application, by clicking the below link.

https://career.redcross.org.hk/view/customer/RedCross/RecruitList/RecruitPositionDescription?lang=zh_TW&company_no=20181&recruit_no=19C63F2E-F771-1FA3-3A8E-703EFFA75288&application_form_type=standard

Review of applications will start as soon as possible and continue until 15 March 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.

** Apart from the vacancy in the Hong Kong Council of Social Service, this Council will not be responsible for processing any of the above vacancies. If you are interested in applying for the above vacancies, please submit your application directly to the relevant authorities. Thanks for your cooperation.