Certificate for Newly Promoted Supervisors in NGOs
NGO 新晉升主管證書課程

Introduction

According to the HKCSS Institute’s Training Need Analysis (NGO TNA, 2018), junior managers were found to be having difficulties in managing their changed role in terms of attitude and skill set, especially on staff supervision and, workload and work level management. There is also a need for them to have a mutual-support network for on-going challenges and to have different exposure to widen their horizon. “The First-time Manager” (2015) specifies that role and function of a supervisor include recruitment, communication, planning, organizing, training, supervising, performance assessment and dismissal. Based on the needs found, a 5-day programme in 2 months with two clusters of skills is designed to cater for the changing role of a newly promoted supervisor, which are personal efficacy and people management. Besides, a programme in 2-month long in 6 meetings may facilitate participants to build peer network outside the organisation.

The 1st half will focus on personal growth, self-management and leadership development while the 2nd half will be on HR essences on working with people as a supervisor.

Objectives

• To equip with newly promoted supervisors with the needed mind set and skills as a people manager
• To enhance the understanding of participants on their strengths and weaknesses on being a people manager for continued learning and growth
• To broaden the network of participants in the NGO sector

Peer case learning

• Certificate participants are required to contribute to case l earning by case preparation, discussion and presentation

Subsidy

• Successful applicants, who are eligible to apply “Small NGO Capacity Development Subsidy Programme” (Subsidy), are entitled for a subsidy at 80% off of the course fee. Individual sessions and full certificate are applicable; a maximum of 5 quotas will be given to each session.The full certificate participants have higher priority to apply for the subsidy. Application results will be sent to applicants by email. For details, please visit HKCSS Institute website.

Certificates

• “Certificate for Newly Promoted Supervisors in NGO” will be i ssued by HKCSS Institute to full certificate participants who e nrolled all sessions and successful completed 80% of the training hours req uired in every session
• Attendance certificates for individual sessions will be issued by HKCSS Institute to participants upon successful completion of 80% of the training hours required

Course Details
Course Codes : 19B-C05 to C10
Dates : 19B-C05 – Session 1: 26 February 2020 (Wednesday)
           19B-C06 – Session 2: 11 March 2020 (Wednesday)
           19B-C07 – Session 3: 26 March 2020 (Thursday)
           19B-C08 – Session 4: 6 April 2020 (Monday)
           19B-C09 – Session 5: 22 April 2020 (Wednesday)
           19B-C10 – Session 6: 22 April 2020 (Wednesday)
Times : Please refer to individual sessions for details
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Duration : 34 hours (Workshops: 30 hours, Peer learning session: 4 hours)
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese supplemented with English

Remark

• This certificate course is not processed on a first come, first served basis, applicant may go through selection process by HK CSS Institute and trainers

Fees for Individual Session/Certificate

*Tuition fee for certificate participants includes a graduation luncheon and a tool book on leadership enhancement

**Early Bird Deadline:
– Full Certificate: Payment received on/before 5 February 2020
– Individual Sessions: Payment received three weeks before session commences

Enquiries : 2876 2470 or [email protected]

Course Structure

Mr Hillman Chung 鍾衍文先生
Principal Consultant
Human Focus Consulting

Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.

Mr Charles Ho何朗秋先生
Global Training Manager
MTR Corporation Limited

Charles is responsible for steering different Learning & Development initiatives in business hubs in order to facilitate cross-fertilization and build up staff competencies to accelerate the growth of MTR operations in Mainland and overseas.

Prior to joining MTR, Charles held management positions in both corporate and HR consultancy companies. He graduated from HKU with an engineering degree, and acquired MBA in HKUST. Besides, Charles was awarded British Chevening Scholarship to study in London Business School and Cambridge University. He is also the certified trainer of many international renowned training programmes, and was awarded the “Distinguished Trainer” by Hong Kong Management Association, “Excellent HR Professional” by HK Institute of Human Resources Management, and “Top 5 Emerging Training Leader” by US Training Magazine.

Ms Lois Lam 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service

Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’ s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).

Mr K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant

With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group’s remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.