Planning and Development in Providing New Services (Session 1&2)
新服務的策劃及發展 (第一、二節)

Introduction

Providing new services to meet the changing community needs has become a regular management function in most NGOs so that they can serve the community better. In the process of providing a new service, planning is considered crucial as it is an essential management step to determine the direction, the scope as well as the action.

Feedback from Participants

“導師的經驗非常豐富，她可以分享到各個資助項目(Funding Project)的成功要素！”

“導師分享的經驗為我帶來很多鼓舞，只要堅持，便能有機會做到。”

“謝謝導師的用心教導，令自己更有動力開展新服務。”

Objective

To provide participants with practical concepts of planning and preparation in relation to providing new services

Contents

Course Details
Course Codes : 19B-15, 19B-16
Dates & Times : 19B-15 – Session 1: 4 March 2020 (Wednesday) [Revised]
                                                             0930 – 1700 (6 hours)
                            19B-16 – Session 2: 16 March 2020 (Monday) [Revised]
                                                             0930 – 1230 (3 hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants : NGO Managerial Staff & Supervisory Staff
Class Size : 30
Language : Cantonese (supplemented with English)

Mrs Helina Yuk 沃馮嬿琼女士

Mrs Helina Yuk is the Former Director of the Hong Kong Sheng Kung Hui Lady MacLehose Centre, leading the agency for 18 years to develop different new and innovative service projects catering for the needs of the disadvantaged community. She has extensive experience in social welfare agency administration and has worked with different government and private funding bodies to provide various pilot and evidence-based services for the deprived targets. Mrs Yuk is now serving as a guest lecturer at the Social Work Department of the Chinese University of Hong Kong. Recently, she also established a non-profit organization “Social Work Mission” to promote the professionalism of social work.