Crisis Management


  • To raise the participants’ crisis awareness and sensitivity and equip them with the knowledge and practical know-hows to handle a crisis
  • To introduce the participants to the basic concept and principles of crisis management


  • Crisis Management & Communication – how to enhance crisis readiness, what the media and politicians seek in a crisis, what crisis strategies can be adopted, how the government/ some corporations deal with a potential crisis, and how to respond to the media during a crisis, etc.
  • Case sharing – real-life crisis cases from both the public and private sectors, with the support of videos, to demonstrate and discuss how they could have been better handled
  • Rules of Engagement in a Crisis
  • Mock Crisis Exercise

Course Details

Course Code: 20B-19
Date: 12 January 2021 (Tuesday)
Time: 0930 – 1700 (6 hours)
Venue: Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants: NGO Managerial & Supervisory Staff 
Class size: 30
Language: Cantonese (supplemented with English)
Fees: $1,140,
$1,060 (Fees for HKCSS Agency Member Staff Only),
Early Bird Fee: $920 (Payment received on/before 22 December 2020 for HKCSS Agency Member Staff Only)


Apply via E-mail / Fax


Online Application


*In response to the novel coronavirus, in order to avoid delays in application, please use member portal ( for registration if possible. If you would like to apply by post, please send the completed application form to HKCSS Institute by email ([email protected]k) in advance. Thank you!









Mr Andy Ho 何安達先生
Managing Director
Andy Ho Public Affairs Consulting Co Ltd



*以上課程獲「小型機構能力發展津貼計劃」資助,符合資格的小型非資助社福機構職員,如於2020年12月22日或之前成功申請可以二折學費 #報讀,每個課程名額為 5 個。

# 關於「小型機構能力發展津貼計劃」資助條件:凡申請者工作之機構年度經常開支少於一千萬港元,成功申請者可獲八成學費資助,即以二折學費報讀課程。



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