香港红十字会
香港红十字会
地址：九龙西九龙海庭道19号，香港红十字会总部
(抱歉, 只提供英文版本)
Donor Relationship Executive
Principal Responsibilities:
- Handle donation process in a timely manner, including regular and one-off donations through various payment channels
- Provide frontline services to donors, related to donation transactions, information updates, donation receipts, complaints and other kinds of enquiry, through phone, email and mail
- Conduct outbound calls to donors and corporate contacts for follow‑up, information updates, database cleaning and donation‑related enquiries
- Handle issuance and mailing of official receipts and thank you letters
- Assist supervisor to liaise with internal and external parties for donation related issue
- Provide support in producing online and offline publicity materials, including graphic design, video production, and copywriting.
- Support administrative, filing and inventory management functions of the team
- Perform other ad hoc duties as assigned
Entry Requirement:
- 5 subjects passed in HKCEE/HKDSE (including English, Chinese and Mathematics) or equivalent; or
- University Degree holder in any discipline
- 2 years of relevant working experience is preferred
- Good telephone manner and customer service skills
- Experience in communicating with corporates and managing database
- Good in spoken English and Chinese (including Putonghua)
- Proficient in MS Office, English & Chinese word processing
- Self-motivated, detail-minded, a team player and able to work under pressure
- Good knowledge in graphic designs, photo / video editing will be an advantage
Fringe Benefits:
Fringe benefits including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.
Contract Period: 1 year
Working Location: West Kowloon
Interested candidates are invited to submit an online application, by clicking the below link on or before 15 February 2026.
Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.
注：除香港社会服务联会之空缺外，本会将不会负责处理以上任何空缺之申请。如有意申请以上职位空缺，请直接向相关机构递交申请。多谢合作。