Planning and Development in Providing New Services –
Preparing New Service Proposal
新服務的策劃及發展 –
新服務計劃書之撰寫及跟進
Introduction
Providing new services to meet the changing community needs has become a regular management function in most NGOs so that they can serve the community better. In the process of providing a new service, planning is considered crucial as it is an essential management step to determine the direction, the scope as well as the action.
Objective
To provide participants with practical concepts of planning and preparation in relation to providing new services
Contents
Writing an effective service proposal
Essentials dos and don’ts in presenting proposals
Preparations and follow up actions after submitting proposals
Course Details
Course Codes: 19B-17
Date: 11 March 2020 (Wednesday)
Times: 1400-1700 (3 hours)
Venue: Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants: NGO Managerial Staff & Supervisory Staff
Class size: 30 each session
Language: Cantonese (supplemented with English)
Fees: $570 each session,
$530 each session (Fees for HKCSS Agency Member Staff Only),
Early Bird Fee: $460 each session (Payment received on/before 19 February 2020for HKCSS Agency Member Staff Only)
Ms Susan Chan 陳靜宜女士 Executive Director Hong Kong Association of Gerontology
Susan obtained two master’s degrees in Social Work and History respectively. She has been being a social worker for more than 30 years and was awarded as an outstanding social worker. She is now serving for several management committees and course consultancy of various institutions and organizations, and be glad to share her professional experience and expertise. Facing social changes in recent years, Ms Chan has leading to enhance the influence of organisation, while encourage coworkers to respond social needs in an “innovative and flexible” ways, as well as actively work with different sectors to narrow social gaps in existing systems. She attaches importance to the staff training and development, also integrating theories and practical experiences into publication in order to promote sharing culture and contribute to social sector
