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The mission is to foster collective efforts of the agency members and in partnership with the government and concerned stakeholders, to promote social service development in response to the changing community needs. To achieve its mission, it focuses its work to promote social service development and planning, enhance service quality, promote and encourage agencies to adopt good practices, review service delivery models, provide forums for exchanges and joint endeavors, keep abreast of the overall needs and changes of the society.

TheService Development and Liaison provides professional assistance in the respective service development of the following 4 service areas :

兒 童 及 青 少 年 服 務
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Children & Youth Service
Service Development (Children & Youth) is responsible for development of Children & Youth service. It liaises agency members to discuss and comment on policy issues, provides platform for agencies to share on experience so as to enhance service quality in response to the needs of young people.
長 者 服 務
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Elderly Service
In the context of welfare services, elderly persons refer to those aged 60 or above. The fundamental objective of services for the elderly, as laid in the 1979 White Paper, is " To promote the well being of the elderly in all aspects of their living by providing services that will enable them to remain members of the community for as long as possible; and to the extent necessary, to provide residential care suited to the varying needs of the elderly. "

This was again echoed by the White Paper, Social Welfare into 1990s and Beyond, released in 1991. "An elderly person should be assisted to live in his own community with dignity and a spectrum of services should be provided in and by the community to facilitate his continued participation in society both socially and, if he likes, economically for as long as possible. Opportunities should be made available for elderly persons to play an active role in the community rather than treated in isolation as a class apart".

家 庭 及 社 區 服 務
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Fanily & Community Service
Service Development (Family & Community) is responsible for the development of services, including family, community development, new arrivals, ethnic minorities and substance abuse. It now has 134 registered member agencies. A paper on the existing family and community situation and services is available for download.
復 康 服 務
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Rehabilitation Service
The Joint Council for the Physically and Mentally Disabled is the umbrella body of non-governmental organizations for and of persons with disabilities in Hong Kong. It was granted exemption of registration under the Societies Ordinance (cap. 151) in October 1965. The aims of the Joint Council are to promote the coordination and improvement of services and facilities for persons with disabilities, participate in policy review and formulation, conduct public education and develop new rehabilitation programmes. It also plays an important role in the local and international rehabilitation field. As the objectives of the Joint Council are similar to the Hong Kong Council of Social Service (HKCSS), the Joint Council was incorporated into the HKCSS and became the Rehabilitation Division of HKCSS in November 1965. Further to the 2001 organizational review and re-structuring of HKCSS, it has been agreed that such partnership relationship shall be maintained and, from December the same year onward the Management Committee of Joint Council would be equivalent to the Rehabilitation Specialized Committee of HKCSS.
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