The Hong Kong Council of Social Service
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Remarks by Chairperson and Chief Executive

In the wake of the Second World War, Hong Kong faced tremendous challenges to bring life back to normal. The Hong Kong Council of Social Service (HKCSS) was set up in 1947, at a time when development and coordination of welfare services was badly needed. Seventy years down the road, HKCSS has established itself as one of the key stakeholders in promoting social development. We started small with a handful of member organisations. Now we have more than 460 agency members, and our portfolio has expanded to a wide spectrum of socio-economic and socio-cultural activities. In what we do, we seek to promote the core values of justice, equality and humanity that a civil society treasures most. At the beginning of the 70th Anniversary, we laid out the foundations of the plan for advancing strategic development over the next five years. The principal focus revolves around issues that are vital to the welfare sector and provide benefaction for society.

A major challenge in front of us is our ageing population . As a response, we have set up a dedicated department to promote innovation and application of technology to enhance the quality of life of the elderly and their continuous participation in the society. "Gerontechnology" became a talking point in our society during summer 2017 when we hosted the first "Gerontech and Innovation Expo cum Summit" together with the Hong Kong Special Administrative Region (HKSAR) Government. The event was a great success. We have seen the increasing enthusiasm within the welfare sector to apply new innovative solutions to services, and also facilitated its collaboration with the government and the business sector in this regard.

Another strategic focus of the HKCSS is to strengthen the governance and management capacity of nongovernmental organisations (NGOs), in order to enhance their accountability and services quality. To achieve this aim, the HKCSS launched three projects in this period: an "NGO Governance Platform Project" to encourage NGO board members to engage in professional exchange and mutual learning ; the second “Executive Leadership Development Programme” to build the capacity and network of the sector's emerging leaders; and the "Project Star" to strength the capacity of and promote

collaboration among small and mediumsized organisations . Apart from these new initiatives of the HKCSS' 70th anniversary, we continued to advocate for policy and services responses to key social issues, through conducting social and policy researches and collecting the views of agency members and other stakeholders. We submitted over 30 policy papers to the government and relevant advisory bodies during the year, covering issues including elderly care services, retirement protection, street market policy, kindergarten education, quality of residential care homes, and services for ethnic minorities, etc. Our policy recommendations were also channeled to candidates of both Chief Executive and Legislative Council elections.

As the association of social services organisations in Hong Kong, we continued to provide a platform for our member agencies to collaborate with business / professional sectors locally, and exchange with international and regional organisations. The "Caring Company Scheme" awarded a record high of 3,478 companies/institutions in 2017, which marked the fifteen year of its operation. This may suggest that the business sector is more aware of its corporate social responsibility, and is more ready to work with our sector to build a caring and sustainable city.

The HKCSS's mission is to build a social service sector that is highly accountable, efficient, effective and responsive to social needs, upholding the long-term sustainable development of society and the well-being of our citizens. As in the past seventy years, this mission will continue to guide us in the planning and execution of our future strategies and programmes.


 Mr. CHUA Hoi Wai, Chief Executive, HKCSS & Mr. Bernard Chan, GBS, JP, Chairperson, HKCSS

Mr. CHUA Hoi Wai, Chief Executive, HKCSS & Mr. Bernard Chan, GBS, JP, Chairperson, HKCSS