The Hong Kong Council of Social Service
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Job Opportunities
HandsOn Hong Kong Limited
Tel: 2815 2548  Fax:
Email: [email protected]  URL:
Address: Unit A, 9th Floor, Easy Tower, 609-611 Tai Nan West Street, Cheung Sha Wan, Kowloon
Volunteer Service Administrator


About HandsOn Hong Kong

HandsOn Hong Kong is a registered charity whose mission is empowering everyone in Hong Kong to volunteer. Founded in 2007, the organization develops service programs to help local, under-served non-profit organizations and connects them with the volunteer manpower they need to achieve their mission. Each month, HandsOn runs up to 150 volunteer activities as a free public service, supporting our 100 NGO partners who focus on causes such as alleviating poverty, educating children, assisting the elderly, empowering people with disabilities, feeding the poor, supporting animal welfare, environmental conservation and more. We regularly help companies achieve CSR and community engagement objectives by developing volunteer programs for employees.


Volunteer Service Administrator

The Volunteer Service Administrator for HandsOn supports the recruitment, management and recognition of volunteers and volunteer leaders. They will help to execute community service programs that support 100 NGO partners and provide meaningful volunteer opportunities for the public. This role is ideal for an individual with a passion for community involvement and a strong belief in the HandsOn mission to serve groups in need of support.


Main duties

  • Provide administrative support that allows the effective management and smooth running of the HandsOn monthly calendar of volunteer programs (up to 150 per month).
  • Facilitate the recruitment, onboarding, and training of new volunteer leaders
  • Support volunteers and volunteer leaders through training opportunities allowing them to effectively use the HandsOn mobile application for service activity management
  • Support HandsOn's volunteer recognition program including appreciation events, orientation sessions, and development opportunities
  • Regularly attend and assess volunteer programs to maintain good relationships with regular volunteers and volunteer leaders
  • Assist with the management of HandsOn's youth empowerment program including school and university partnerships, participating in talks and promoting youth and family volunteer opportunities
  • Conduct the extraction and downloading of HandsOn volunteer data to support analysis and marketing
  • Liaise closely with the Associate Director regarding volunteer recruitment needs and programs for spotlighting
  • Oversee annual volunteer survey and obtain continual feedback throughout the year
  • Supervise freelance staff and interns as needed
  • Support key HandsOn initiatives and fundraisers including Serve-a-thon, Hike for Hong Kong and the annual report



  • 2 years of work experience
  • Passion for community involvement and commitment to HandsOn’s mission of service
  • A capable communicator with strong interpersonal skills
  • Ability to manage multiple projects at one time
  • Desire to motivate and recognize the work of volunteers
  • Written and spoken Cantonese and English required


Working Days: Monday to Friday, 5 days, full time

Starting Date: Immediate


We are an equal opportunity employer and welcome applications from all qualified candidates.

Cover letter and CV may be sent to [email protected] .

Please also include current salary and expectation. References to be provided upon request. Only shortlisted candidates will be contacted individually.

All information provided will only be used for recruitment related purposes.


Deadline: 2019/08/26