The Hong Kong Council of Social Service
Skip to Content  |  HKCSSfans  |   HKCSS Youtube  |     |    |  Eng  |   Default Font SizeA Larger Font SizeA Largest Font SizeA
Job Opportunities
The Hong Kong Council of Social Service
Internet Learning Resource Centre
Tel: 2864 2929  Fax: 2865 4916
Email: [email protected]  URL:
Address: 13/F, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Customer Service Executive - IT Service (Ref No: HKCSS/055/2018)

1-year contract



  • To provide central customer service and technical support hotline for Internet Learning Support Centre.
  • To handle daily order taking process.
  • To answer technical enquiries onsite, online or through telephone.
  • To compile technical reference documents for clients.
  • To undertake any other duties as may be assigned from time to time by the supervisor.



  • Completion of HKDSE or above in Computer, IT or related discipline.
  • Holder of Microsoft Certified Professional (MCP) on Microsoft Windows server or above preferable.
  • At least 1-year relevant experience in system administration and supporting experience for Windows Platform.
  • Fresh graduate with relevant experience will also be considered.
  • Responsible, self-motivated, good communication and interpersonal skills.
  • Good command of written and spoken English and Chinese.
  • Immediate available is preferred.


Working hours:

  • 9 hours per day, 5 days per week.
  • Shift duties on Sat. or Sun.


Please send your application with expected salary to Room 1303, 13/F, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong or email to [email protected]. Reference Number should be quoted on envelope or email header. Only shortlisted applicants will be notified.

All information provided will only be used for recruitment related purposes.  Information on unsuccessful candidates will be destroyed after 6 months.  The Council is an Equal Opportunity Employer.  For our Policy on Employment of People with Disabilities, please refer to our website at


Deadline: 2018/07/27