The Hong Kong Council of Social Service
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Agenda and Minutes -
The 2 Meeting 14/15

Date: 19/1/2015
Time: 2:30pm
Location: Room 201, Duke of Windsor Social Service Building,


1.  Welcome newly co-opted members

2.  Endorsement of minutes of last meeting 

3.  Matters arising

4.  Progress update of each work unit 

5.  Business plan 2015-2016 highlights

6.  A. O. B.

7.  Date of next meeting


Minutes of the 2nd meeting of the 2014-2015 Term, held on 19 January 2015 at 2:30pm at Room 201, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong.




Ms LAW Suk Kwan, Lilian (Chairperson)

Mr CHAN Kai Ming

Ms CHONG Po Ling, Chris

Mr CHU Wing Hong, Johnnie

Mr FONG Cheung Fat

Mr HO Wing Cheong, Andy

Mr KWOK Lit Tung

Mr LAU Kwok Wa, Otto

Mrs LEE Lau Chu Lai, Julie 

Ms LEUNG Pui Yiu, Irene

Ms LO Ka Lok, Annie

Ms WONG Kin Ho, Kathy

Mr YAU How Boa, Stephen



Dr FUNG Cheung Tim (Vice-Chairperson)

Ms LEE Pui Ling, Alice

Ms Kris TONG



Dr FUNG Yat Chu, John


Ms HUI King Fai, Belinda

Ms LAM Lee Kwan, Lois

Mr TANG Kam Piu, Billy

Ms LEUNG Kwai Fan, Fanny (recorder)


1.  To welcome newly co-opted members

Members welcomed newly co-opted members to the meeting.

2.  Endorsement of minutes of last meeting

The minutes of last meeting was endorsed without amendment.

3.  Matters arising

3.1  Dr John Fung reported that feedbacks and recommendations from Committee Members were well received in regard to the Membership Participation Survey (MPS) and Membership Feedback Survey 2014 (MFS). HKCSS management would prepare for ExCo’s endorsement a list of measures to address those issues. Those measures would be available in a few days and would be circulated by email to consult Members before presentation to the ExCo. One major recommendation is how we could ensure that smaller NGOs could have a chance to participate in the governance of HKCSS. Members were concerned that there might be a risk of over-representation of small or non-subvented NGOs in HKCSS governance. Dr John Fung addressed that members’ feedback and believed that the ExCo would handle the issue positively after considering all factors.

4.  Progress update of each work unit

4.1  Members noted the progress report (Dec 2014 to 16 Jan 2015). Dr John Fung invited Chief Officers to highlight one major task from the report for members’ information.

Membership Liaison and Service

4.2  Regarding operation of Flag Day, Ms Cheung Lai Wah mentioned that some member agencies requested more assistance in the liaison work with banks, in particular with HSBC, about flag bags collection. HKCSS had issued a letter to HSBC and got a reply with little commitment for change. A meeting would be convened and their concerns would be brought up to HSBC. HKCSS would further discuss with the secretary of the Lotteries Fund to review SWD’s monitoring role and other facilitating measures.

International and Mainland China Affairs

4.3   Ms Belinda Hui reported that 18 event proposals had been submitted to the Community Chest and SWD. She encouraged members to invite their staff to join those events as appropriate. 

NGO Capacity Building & HKCSSI

4.4   Ms Lois Lam highlighted that the results of Salary Survey 2014 would be released in the Report Back Session on the following day. She reported that Lump Sum Grant Subvention (LSGS) adjustment in relation to the annual civil service pay adjustment was delayed this year and therefore the data of pay increase was not available during the survey period. Hence, a pulse survey would be conducted on-site among those participating agencies with the aim to investigate their approach to this year’s salary adjustment in response to the delay. The results would be announced on-site for every audience to make reference to. Members had different views about how to handle the missing data and the administration of pulse survey. Mr Johnnie Chu, member of the Work Group of Salary Survey 2014, explained that the pulse survey was proposed by the Working Group after reviewing the pros and cons and explained that it would be hard to make huge adjustments of the pulse survey the day before the event. He would relay members’ comments to the Working Group.

Information Technology Resource Centre

4.5   Mr Billy Tang highlighted that HKCSS was invited to be a partner of a big data research project conducted by Hong Kong Polytechnic University and IBM, which would be launched in March or April 2015. The first stage would be training workshops about how to use big data. The second stage would be helping NGOs in data mining by using IBM tools. Several agencies would be invited to join as pilot case studies. The third stage would be knowledge sharing by those selected as pilot case studies. Members asked how those pilot agencies would be selected. Billy explained that an open invitation would be sent to all NGO members.

Outstanding annual reports from members

4.6  Members were concerned that some agency members failed to submit their annual reports to HKCSS. Dr John Fung reported that there had been a workflow developed for the HKCSS management to follow. He also elaborated that a template had been devised for members to fill out data as their annual reports. Members were concerned about the accountability of members to stakeholders in response to the issue of outstanding annual reports. Dr Fung explained that there was no official standard setting for governance practice. Members expressed their support to setting a standard of being a member of HKCSS which could alert them of their minimal obligations. Dr Fung expressed that funding might be worth seeking to help members understand and to be better equipped so as to fulfill their obligations.

5. Business plan 2015-2016 highlights

5.1   Dr John Fung introduced the business plan which encompasses 20 key result areas. He invited Chief Officers to highlight 1 to 2 areas for presentation.

NGO Capacity Building

5.2  Ms Lois Lam introduced the 3 areas of focus of the HKCSS Institute. First, the programmes and course would be more management focused to address the needs of middle and senior management. On the other hand, less service-oriented courses would be introduced and HKCSS Institute would mainly focus on certain subjects, e.g. Accounting, Human Resources Management and Fundraising, etc. And a large-scale conference would be planned to group several activities together, such as HR Forum, CEOs Meet CEOs Luncheons, and learning award presentation scheme. Members expressed their views on the impact assessment. They suggested that it’s time to consider measuring the impact collectively to assess how NGO practitioners had been empowered.

5.3  Mr Billy Tang highlighted two new initiatives. There would be a new sharing platform of IT vendors where NGOs could refer to when they need to invite tenders. ITRC would provide fee-charging service to NGOs which are in search of suitable vendors for their projects. And ITRC would continue to promote the use of big data to help service and management improvements of NGOs. Dr John Fung mentioned that ITRC is planning to helping 10 subvented agencies which provide residential services in Macau to install electronic fencing. It has strategic importance to our future liaison with SWD about their equipment list if the installation project could be successfully implemented in Macau.

International and China Affairs

5.4  Ms Belinda Hui reported that elderly service development was one major focus in both Asia and Mainland China. A regional conference on long-term care of the elderly would be organized. HKCSS is editor of a regional social welfare newsletter to continuously strengthen the network in North Eastern Asia. A workshop or study visit would be held in Guangdong in relation to elderly service and a sharing session on China welfare policy would be organized to facilitate member agencies’ participation in China Affairs. Members were concerned about HKCSS’ direction of international strategy. Dr John Fung explained that it was not decided yet. Chief Executive Mr Chua Hoi-wai would convene another meeting for it. Dr Fung would also collect views from other committees and report to ExCo at the end. Members had questions about the division of work between the Service Development and International and China Affairs (IMCA). Dr Fung explained the subject-led approach taken by the Council. The approach has prescribed the subject holder (e.g. elderly service) to be the champion of their own international work while ICA’s role is more related to general information sharing, e.g. steps and policies, to help members understand legislation changes in the context of elderly services. For instance, there is an expectation that ICA could serve as the “help desk” to member agencies which are not familiar with providing services in Mainland China.

Membership Liaison and Services

5.5  Ms Cheung Lai Wah presented several key areas for members’ sharing. Firstly, a specialized committee on sector finance would be set up in September 2015. Secondly, Membership Liaison and Services (MLS) would help work out a funding formula and promote it to major funders so that they could understand the ratio of service vs central administration of local NGOs. Thirdly, the Social Service Directory, both printed and online versions, would be available in about 2 months. Fourthly, Ms Cheung reported that about 100 members agencies are quite distant from HKCSS and therefore 8 visits per month would be arranged to facilitate a better interaction and communication. Fifthly, in order to strengthen HKCSS’ support to small-sized and non-subvented agencies, liaison meetings would be arranged with District SWD Offices so as to reflect these agencies’ needs and concerns. Finally, a series of bulk purchases, e.g. investment packages, petroleum and air tickets for senior executives had been considered and were being explored.

5.6  Dr John Fung reported that in the recently released Policy Address, there are three issues mentioned that seem to be related much to sector and capacity development. They are namely the admission of quality migrants (including social workers), minimum wage and extension of retirement age. He would closely monitor the development of these issues and needs of members. And if that’s necessary will prepare an exploratory paper to identify further issues for discussion at the Committee.

6. Proposal of membership fee revision

6.1  Ms Cheung Lai Wah would like to collect feedback or comments from members. She elaborated the rationale and background of ExCo’s instructions on membership fee adjustments. Members had questions about the principle of increasing membership fee and its role in the finance of HKCSS. In addition, members would like to know if there was any policy of the membership fee adjustment. Dr Fung would relay members’ views to the Honorary Treasurer Ms Elizabeth Law for her instruction on the rational basis of membership fee calculation.

7. A.O.B

Mid-term Report

7.1  Members were reminded to make comments to mid-term report of the business plan of the current year.

Welfare premises affected by the change of landlord

7.2  The Link REIT recently sold one of her shopping centres in Kwun Tong to a commercial company. Such a transaction affected two agency members of HKCSS, they are Christian Family Service Centre and Heep Hong Society. The new owner might increase the rent or might not renew the leases with them. They were concerned whether SWD would honour her rental support to subvented services using welfare premises. Therefore, their concerns were conveyed to HKCSS for attention and assistance. Members noted and asked Mr Kwok Lit Tung, member of the taskforce on welfare premises, to follow up.

8. Date of next meeting

The second meeting of Standing Committee was scheduled on 18 March 2015 (Wednesday), at 2:30pm.