The Hong Kong Council of Social Service
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NGO Management – Courses      2019/10/03



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Be a Certified Behavioral Consultant – DISC Certification


由於DISC 簡單又準確,該系統已在國際間稱為通用的行為語言。此語言易於被廣泛受眾學習、理解和管理。自建立至今,DISC測試一直被視為是一種可靠和有效的工具。





  • Every person has distinctive characteristics and qualities, which influence their thinking, preferences and behavior. The DISC Personality System is a tool that aims to help individuals increase in effectiveness as they identify and capitalize on strengths, whilst recognizing potential limitations and blind spots
  • DISC is a four-quadrant behavioral model based on the work of William Moulton Marston Ph.D. (1893 – 1947) to examine the behavior of individuals in their environment or within a specific situation. People with similar styles tend to exhibit specific common behavioral characteristics. All people share these four styles in varying degrees of intensity. The acronym DISC stands for the four personality styles represented by the letters: Dominant, Influencing, Steady, Compliant


This course is designed for those who would like to be a certified Behavioral Consultant (with a title “Certified Behaviorial Consultant” ). This 2-day workshop will prepare the participants to learn intensively and comprehensively to be qualified exponents of DISC; unlike other DISC programs that only accredit participants to learn to use the tool

Proficiency Examination & Assignment

  1. Proficiency Examination
    • The participants are required to take a multiple choice examination to ensure their understanding of the course content. Examination result will be sent via email separately to individual participants in 3 weeks upon course completion. For those who fail the Proficiency Examination will be required to re-take the examination on web with no extra cost
  2. Assignment
    • A home assignment will be sent to the participants through email after the 2-day workshop; 2 DISC Analysis Reports, written in “Microsoft Word” format, are required to be submitted to IML for marking. The assignment result will be sent through email to individual participants within 4 weeks from the date of submission


  • Attendance Certificate will be issued by HKCSS Institute to participants upon 80% attendance of the 2-day training
  • DISC Certification will be issued by The Institute for Motivational Living, USA to participants who have completed this 2-day training and passed the Proficiency Examination & Assignment


  • Entitlement of using the title CERTIFIED BEHAVIORIAL CONSULTANT (CBC) in your business card
  • Flexibility to purchase and use both online and paper versions of the assessments via the HKCSS Institute platform
  • Full use of PeopleKeys online report
  • A complimentary set up of online account for future training and consulting work via the HKCSS Institute platform
  • A complimentary facilitation kit that includes training slides (with both English & Chinese versions), trainer’ s guide, training videos
  • Full follow up and complimentary one-on-one coaching by our resident consultants to run your workshop or training
  • A complimentary set of training props that includes DISC Quick Identifier Cards, Activities Guide, “Who am I?” DISC Game Card
  • Complimentary one-on-one coaching for certified consultants using DISC for (upon request) communication skills, coaching, leadership & management, stress management, sales training

Course Structure

Day1 Day2
  1. Welcome & Certification Program Overview
  2. Introduction to DISC Behavioral Styles
  3. History, Theory & Background
  4. Contributing Factors to Behavioral Styles
  5. Hippocrates Theory
  6. The Trust Model – Johari Window
  7. Uses of the DISC Profile
  8. Administration of the DISC Profile
  9. Knowledge, Formation & Interpretation of Graphs
  10. Validity of Graphs 
  11. Blends of DISC Styles
  12. Characteristics of each Style, Motivator & Greatest Fears
  13. How to Recognize Different DISC Styles
  14. Graphs Meaning & Blends
  15. Introduction to Online DISC Profiling Report 
  16. Steps to Graph Interpretation
  17. Identify Pattern & Meaning of Special Patterns
  18. Practice and Giving Feedback
  19. Comprehensive Reviews


  1. Review of Day 1
  2. Application – Case Studies
  3. Introduction of Radar Graphs of DISC
  4. Introduction to IML PowerDISC – 7 Elements of Leadership for each DISC Profile
  5. Application of DISC – Personal Development (4 Behavioral Strategies)
  6. Building Relationship with Different Styles – Using DISC with Teams
  7. How to Adapt to Different DISC Styles
  8. Introduction to PeopleKeys System – Recruitment & Job Benchmarking
  9. What’ s Next? - Design & Customize Training Projects Using Different DISC Products
  10. Proficiency Examination & Assignment Briefing 1
  11. Follow Up Work
  12. Proficiency Examination



Course Details
Course Code : 19A-C01
Date : 3 & 4 October 2019 (Thursday & Friday)
Time : 0930 – 1730  (7 hours each day, 14 hours in total)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants : NGO managerial and supervisory staff
Class Size : 30
Language : Cantonese (supplemented with English)
Fees : $9,250,
$8,950 (Fees for HKCSS Agency Member Staff Only) 
Early Bird Fee: $8,650 (Payment received on/before 12 September 2019 for HKCSS Agency Member Staff Only)

*Remarks: "Small NGO Capacity Development Subsidy Programme" is not applicable for this course.

 Apply via E-mail / Fax 


 Online Application 





























































































































































Mr George Quek (郭仲杰先生)
Master Trainer
Distinctions Asia (HK) Limited



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Guest Speaker

Ms Lois Lam (林莉君女士)
Head, HKCSS Institute
The Hong Kong Council of Social Service



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