| Corporate Management |
|
Key Result Areas |
Initiatives and Target Completion |
Output/Outcome |
- Develop and implement communications strategy
to help build up the image of the Council and the
sector, with special focus on HKCSS 60th Anniversary
Celebration and 2 Key Corporate Issues (Social Vision
and Family Friendly)
|
- Formulate and implement communications strategy
and work out a publicity calendar for major Council
events to ensure better co-ordination and effective
operation. (Q1-Q4)
|
- Regular reporting and discussion in BD's meeting
were held.
|
- Monitor the overall image of the Council in various
promotional materials, including special 60th Anniversary
logo design, slogan and other promotion. (Q1-Q4)
|
- Guidelines and consultancy service were provided.
|
- Give advice on course design of PR capacity building.
(Q1-Q4)
|
- Work in collaboration with CB3.
|
- Maintain the PR Resources Web to provide media
support to agency members. (Q1-Q4)
|
- PR website was regularly updated.
|
- Raise the profile to highlight the contribution
of the Welfare Sector and the Council in the past
10 years.
|
- Media publicity to ride on the interest of stock-taking
the achievement of the 10th Anniversary of HKSAR,
including the selection of the 10 Great Achievements
of Welfare since 1997 and Welfare Hero stories of
user/volunteer/worker/board member that have made
a difference in others’ or own lives. (Q2-Q3)
|
- Souvenir book and promotion were launched.
|
- Revamp Council's homepage with theme on HKCSS
60th Anniversary: Celebrate Partnership (Q1)
|
|
- To strengthen public understanding and support
towards specific welfare agenda, welfare services
and welfare NGOs including the Council.
|
- Produce publications to share with our stakeholders
our work focus, initiatives and achievements, and
make the work of the Council accountable. (Q1 &
Q3)
|
- Business Plan, Annual Report were published in
printed and web versions.
|
- Organize special programme to build community
awareness of social needs and problems to promote
caring spirit and action in the community. (Q3-Q4)
|
- Caring Hong Kong 「關愛香港」was co-organized with HKBU
and RoadShow, producing 10 special programmes telecasted
on RoadShow and our website.
|
- Produce quarterly magazine Scenario 「社情」 to facilitate
welfare personnel and other sectors to keep abreast
of the development of the welfare sector, cross-sectoral
partnership and critical social issues. (Q1, Q2,
Q3, Q4)
|
- 4 Issues per year were published and the readership
increased from 3,500 to 4,000 and the circulation
of e-version is expanded.
|
- Supervise the organization of the Social Work
Booth in the Education & Career Expo 2008 to
promote and enhance public's understanding of the
functions of social welfare, social workers' roles
and contribution to the society. (Q4)
|
- Social Work Booth was organized with over 20,000
booth attendants and over 300 attendants attended
the seminar on social work.
|
- Facilitate Council's components and agency members
abreast of the current social issues and enhance
Council's effectiveness in responding to those issues
related to social welfare.
|
- Provide welfare news abstract to alert Council's
senior staff and agency members on current social
issues. (Q1-Q4)
|
- Welfare news abstract was sent to Council's senior
staff and agency members through email broadcasting
system every working day morning.
|
- Produce E-newsletter 「寫情寫理」to give timely response
to and arouse discussion on current social issues.
(Q1-Q4)
|
- At least 40 issues were published and the circulation
was expanded to 15,000.
|
- Provide media support and assistance in organizing
press conferences, drafting press material and answering
press enquiries. (Q1-Q4)
|
- Media support was provided to Council’s major
activities.
|
- Provide advice on formulating publicity and media
plan. (Q1-Q4)
|
- Advices were provided for colleagues and agency
members.
|
- Revamp the Mutual Aid Helpline 「人間互助社聯熱線」system
to facilitate the general public to get help or
information through this 24 hours telephone transferal
system and the helpline website.
|
- Maintain and expand the network hotlines. (Q1-Q4)
- Keep service information and Helpline website
updated.
|
- At least 270 social service hotlines were connected
and the utilization rate reached 4,500 calls per
month in average.
- Annual updating and reporting were conducted.
|
- To strengthen member services for agency members
|
- Upkeep quality library services and develop resourceful
collection for access by NGOs and the public to
information on social welfare services. (Q1-Q4)
|
- An increase of 1,000 collections in the Library
and 4,000 pages of Council's publications be digitalized
and made accessible for readers through the internet.
|
- Promote local social services publications and
arouse public interest and concern for social services.
(Q1-Q4)
|
- Organize the Social Welfare Booth in the Hong
Kong Book Fair 2007 with a participation of 30+
agency members.
- Mass marketing efforts be made in promoting the
selling of social services publications in the Library
with at least 1,200 books be sold.
- Organize small-scale sharing sessions on new
books by authors in the Library to interested readers.
|
- Monitor, review and strengthen member services
including: (Q1-Q4)
- Joint Insurance Scheme
- ORSO Scheme
- Discounted products and services
|
- Recommendations and action plans on different
programmes/services are prepared and carried out.
|
- Sharing of good practices in the publishing of
"Annual Report" among agency members for
disclosure and transparency. (Q3)
|
- A set of good practices be identified through
benchmarking on NGOs' current practices and 2 sharing
sessions among NGOs on the good practices be organized.
|
- To enhance communication and relationship building
with agency members
|
- Liaise with and respond effectively to agency
members for updating their needs, concerns and views.
(Q1-Q4)
|
- Attend AGMs and events of agency members as far
as possible.
- Conduct agency/centre visits whenever appropriate
and necessary.
- Liaise with agency members and arrange sharing
sessions by different CBs with their staff on recent
sector development and Council's work.
|
- Organize appropriate platforms for agency members
to share views and strategies to tackle problems
face. (Q1-Q4)
|
- Organize Agency Heads Meeting for sharing of current
concerns.
- Organize tailor-made group sessions for agency
members from different cluster groups.
- Arrange tailor-made platforms for small agencies
and/or self-help groups for their exchange and interflow
on common needs and concerns.
|
- Conduct membership survey to collect feedback
from Agency Members on Council's major programmes/services
as well as the performances to facilitate formulation
of Council's next strategic plan for 2008 - 2011.
(Q3-Q4)
|
- A report with recommendations and action plan
is submitted to relevant Standing Committee and
Executive Committee for endorsement.
|
| Information Technology Resource Centre |
| Key Result Areas |
Initiatives and Target
Completion |
Output/Outcome |
- To assist NGOs in acquiring suitable ICT goods/products
|
- Maintain a high quality ICT goods/products Consultation
/ supplies services for NGOs and their employees
(Q1-4)
|
- As reflected in the budget
|
- To assist NGOs in acquiring suitable ICT service
|
- System Development and Project Management Services
for NGOs (Q1-4)
|
- 2 large scale (>$100,000) projects and 5 small
scale (<$100,000) projects finished by Q4
|
- Existing CAP Users – Develop a continuous plan
for service monitoring and improvement (Q1)
|
|
- Develop (alternative) CAP solutions for "small
NGOs" (Q1)
|
|
- Batch III CAP – complete implementation as far
as NGOs are able to follow the schedules (Q1– Q2)
|
|
- Batch III CAP – for NGOs unable to meet SWD stipulated
deadline, agree a feasible revised schedule, obtain
the funding and proceed with project implementation.
(Q3)
|
|
- System Consultation Service (Q1-4)
|
|
- To enhance ICT knowledge amongst NGOs
|
- ICT Training Courses and Seminars (Q1-4)
|
|
- IT Staff Network (Q1-4)
|
|
- Friends of ITRC Electronic
|
|
- To introduce innovation into the sector
|
- Conduct R&D projects in ICT deployment (Q1-4)
|
|
- Adopt a mechanism to engage the sector in identifying
R&D items (Q2)
|
|
- To promote proper ICT policy / strategy in the
sector
|
- Update IT policy guidelines for NGOs (Q1)
|
- 10 NGOs adopt the template for devising their
IT policies
|
- To promote Digital Inclusion
|
- Digital Solidarity Fund (Q1-4)
|
- giving out the third batch of grant in Q 2
|
- EMB Computer Recycling Project (Q1-3)
|
- Continuous monitoring and smooth termination of
the project in Q3
|
- Unlimited Potential Second Phase (Q1-4)
|
- Set up 8 Computer Training and Learning Centres
in collaboration with 5 NGOs
|
- Software Donation (Q2-4)
|
- Partnering with MS to donate 500 softwares to
NGOs in need
|
- To promote equitable ICT policies
|
- To participate in the HUSITA8 (Q2)
|
- Encourage NGOs to participate HUSITA 8 in August
at Toronto
|
- Healthy Use of Internet Campaign (Q2-4)
|
- Formation of a working group to act on the issue
|
- Engage with government in the implementation of
Digital 21 Strategy
|
- To participate in the D21 Advisory Committee and
seek to be part of the upcoming Digital Divide Task
Force
|
- Special Projects
|
- Consultation projects for Macau Social Work Bureau
(Q3)
|
- Implement at least one consultation project
|
- Cooperation with Internet Society China in Promoting
Digital Inclusion
|
- jointly organizing a workshop on Chinese Experience
in Digital Inclusion in the Nov 2007 Internet Governance
Forum
|